Privacy Policy
At Manawatu Concrete, we are fully committed to protecting the privacy and personal data of our clients, website visitors, and anyone who interacts with our services. This Privacy Policy outlines how Manawatu Concrete collects, uses, discloses, and protects your information when you use our website or engage with us online or offline.
Information We Collect
Manawatu Concrete collects both personal and non-personal information to facilitate superior service delivery, site improvement, and customer communication.
Personal Information
You may voluntarily provide us with personal data when:
- Submitting a contact form or service inquiry.
- Requesting a quote or service booking.
- Communicating via email, phone, or through our contact page.
Information we may collect includes:
- Your full name.
- Email address and phone number.
- Your physical address (if required for quotes or service delivery).
- Business name (if relevant).
- Details provided in messages or service descriptions.
Cookies & Tracking Technologies
Manawatu Concrete uses cookies and related technologies to enhance your browsing experience. These may include:
- Essential Cookies – Necessary for website functionality and user session integrity.
- Performance Cookies – Help us understand user interactions for analytics purposes.
- Functional Cookies – Allow the site to remember your preferences and enhance usability.
- Marketing Cookies – Used (with your consent) to tailor advertising or promotional material based on your behavior.
You can manage or disable cookies via your browser settings, but doing so may impact website functionality.
How We Use Your Information
Manawatu Concrete uses the information we collect for the following purposes:
- Service Provision – To deliver requested concrete services such as driveways, patios, repairs, and polished concrete installations.
- Customer Support – To respond to inquiries, follow up on service status, and provide updates.
- Quoting and Scheduling – To prepare accurate estimates and schedule appointments.
- Website Optimization – To analyze traffic and enhance site performance based on user behavior.
- Marketing (With Consent) – To send promotional updates, seasonal offers, and newsletters.
- Legal Compliance – To comply with applicable legal obligations, regulatory requirements, and to resolve disputes.
Sharing Your Information
Manawatu Concrete does not sell, rent, or trade your personal data. We only share data when necessary under the following circumstances:
Trusted Third-Party Service Providers
We may engage reliable third parties to support our services, such as:
- Website hosting and security.
- Email marketing platforms.
- CRM systems and analytics tools.
These providers are contractually obligated to handle your data securely and confidentially.
Legal and Regulatory Requirements
We may disclose your information if:
- Required by law, court order, or government regulation.
- Necessary to protect the rights, property, or safety of Manawatu Concrete, our users, or others.
- Investigating or preventing fraud, abuse, or security threats.
Your Privacy Policy Rights
As a user of the Manawatu Concrete website, you have the following rights:
- Access – Request access to the personal data we hold about you.
- Correction – Ask to correct inaccurate or outdated information.
- Erasure – Request that your data be deleted (subject to regulatory exceptions).
- Restriction – Request restricted use of your data.
- Objection – Opt-out of marketing or data processing activities.
To exercise any of these rights, please contact Manawatu Concrete via our Contact Page or using the details provided below.
Data Security
Manawatu Concrete takes your data security seriously. We implement various security measures, including:
- SSL encryption for secure browsing.
- Access-controlled systems for internal staff.
- Frequent updates and monitoring of our software and hosting platforms.
Despite these efforts, no system can be guaranteed 100% secure. You acknowledge the inherent risks of online data transmission.
External Links
The Manawatu Concrete website may contain links to external websites. Please note that we are not responsible for the privacy policies or practices of these external sites. We advise reviewing their respective privacy policies before sharing any personal information.
Policy Updates
Manawatu Concrete may revise this Privacy Policy periodically to reflect changes in our business practices, legal obligations, or technology. We will post updated versions on this page with the latest revision date.
We encourage users to review this policy regularly to stay informed on how their information is being protected.
